Frequently, we have the opportunity to give or receive feedback. It could be solicited or unsolicited, positive or negative. In this book, you will take away some valuable skills to help you navigate your way through giving and receiving feedback in an effective manner. These skills include:
- Understanding what our true outcome should be anytime we give feedback.
- The powerful words we should use and words to avoid.
- Why generalities should be avoided and how to avoid them.
- The benefits of giving effective feedback and other considerations.
- How to effectively receive feedback.
“Stephen Shaner’s ‘The Perfect Gift: Mastering the Art of Effective Feedback’ is a timely and transformative guide that addresses one of the most critical skills in personal and professional development: the art of giving and receiving feedback.“
~David J. Staples, MBA, Managing Director—Accenture |